Shipping Policy
- All orders will be processed with 24 hours after your full payment
- Shipment time will depend on the express way you choose, priority express takes 3-5 business days, normal express takes 5-7 business days, economic express takes 8-10 business days
- If meet some items are shortage that will restock in 5-7 business days, we will separate to ship the order goods to you
- If meet some items are shortage that need long time restock, we will contact with you, confirm whether exchange to other items, cancel the shortage items or refund the shortage items
- We don’t accept COD
Refund Policy
- We provide a 100% money back guarantee on any products that are found to be DOA (dead on arrival).
- Shipping damages must be reported upon receipt of the package. Defective items or incorrect items must be emailed to us within 5 days of delivery.
- Returns and exchange will not be accepted for any other reason.
- When requesting a return or exchange, we may ask you to send us a picture of the defective product, and we will always require that you provide proof of purchase in the form of your receipt.
- Products must be returned in original packaging with
new condition - No returns accepted on tattoo ink, tattoo machine & needle unless DOA
Cancellation Policy
- Cancellations of orders are accepted before the order has shipped, no Cancellations are accepted after order has been shipped.
How to return the items?
Please email us sokutattoosupply@gmail.com with follow information
- Order number
- Return items
- Return reasons
We will reply your email with 24 hours, Sunday will be off normally
How soon will my return be processed?
Once the return is received, it can take from 3 to 5 days to process the return. Once the return is processed you will receive an email indicating that the return has been authorized and we will process the store credit for the return
